AGI Assistance and Guidance
Due to increased demand, we have added more agents to our lines to handle calls.
How We Can Help
AGI Issues
Most online software require that you enter your prior year AGI. If you do not have your AGI or if you do not know how to access it, our team can help. Our tax professionals can guide you on how to retrieve the AGI or assist you in bypassing the AGI by verifying your identity and filing your taxes over the phone.
Filing Issues
If you are trying to file using an online software and cannot figure out why you are getting rejected, we can help! Our tax pros can take over and prepare your return using their software. Rest assure knowing your return will be prepared correctly and sent directly to the IRS!
Filing Guidance
If you are trying to use a DIY software to file your taxes and you don't understand how to navigate or what credits you qualify for, we can help! We can connect you with a certified tax professional who can analyze your tax situation and file your return over the phone!